Terms of Service

Open Arms Consulting (“Open Arms,” “we,” “us,” or “our”) is a small AI-powered marketing consultancy based in Georgia, USA. We create promotional videos, social media content, and marketing automation for small and mid-sized businesses, and we operate internal software tools that publish content to our own social media accounts.

By accessing openarmsconsult.com (the “Site”) or engaging our services, you agree to these Terms of Service. If you do not agree, please do not use the Site or our services.

We provide marketing consulting and content-production services, including promotional videos, social media graphics, and content strategy. Specific deliverables, timelines, and fees for client work are defined in individual proposals or agreements, which take precedence over these Terms where they conflict.

We also build and operate PostPilot by Open Arms Consulting (“PostPilot”), a social media scheduling tool that schedules and publishes content to social media platforms such as TikTok, YouTube, LinkedIn, Instagram, and Facebook. PostPilot is used for accounts owned by Open Arms Consulting and by clients of Open Arms Consulting, who can sign in and connect their own social media accounts.

On TikTok, PostPilot is registered on TikTok for Developers under the app name “PostPilot by Open Arms Consulting.” References in these Terms to our tools and services include the PostPilot by Open Arms Consulting app.

You agree not to misuse the Site, including attempting to gain unauthorized access to it, interfering with its operation, scraping it at abusive volumes, or using it for any unlawful purpose.

All content on the Site — including text, videos, graphics, and branding — is owned by Open Arms Consulting or its licensors and is protected by applicable intellectual-property laws. Demo videos created for prospective clients remain our property until a client engagement transfers rights in writing. You may not reproduce or redistribute Site content without our written permission.

For paid engagements, ownership of final deliverables transfers to the client upon full payment unless otherwise agreed in writing. We may display completed work in our portfolio unless a client requests otherwise.

Our services and tools interact with third-party platforms (such as TikTok, YouTube, Meta, and Google). Your use of those platforms is governed by their own terms and policies, and we are not responsible for their availability, content, or practices.

The Site and its content are provided “as is” without warranties of any kind, express or implied. We do not guarantee specific marketing outcomes, engagement metrics, or business results from our services.

To the maximum extent permitted by law, Open Arms Consulting will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our services. Our total liability for any claim will not exceed the amount you paid us for the service giving rise to the claim.

We may update these Terms from time to time. The “Last updated” date below reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-law principles.

Questions about these Terms? Email us at openarmsconsult2026@gmail.com or call (678) 709-4191.